Privacy Policy

At Dillon Hail Repair, we are committed to protecting the privacy and confidentiality of our customers. This privacy policy outlines how we collect, use, and safeguard the personal information provided to us through our website and any other means of communication.

1. Information We Collect:

We may collect the following types of personal information when you engage with our services or communicate with us:

Name, contact information, and address
Vehicle information (make, model, year)
Insurance information (if applicable)

2. Use of Personal Information:

We only use the personal information you provide to us for the following purposes:

To schedule and perform repairs on your vehicle
To communicate with you regarding your repairs and any updates
To process insurance claims and coordinate with insurance providers
To ensure customer satisfaction and provide customer support
To comply with legal obligations or protect our rights

3. Protection of Personal Information:

We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use industry-standard security practices and technologies to safeguard your data.

4. Disclosure of Personal Information:

We do not sell, rent, or disclose your personal information to third parties for marketing or any other purposes, except in the following cases:

With your consent or as required by law
To authorized service providers who assist us in delivering our services (e.g., insurance adjusters, shipping providers)
In the event of a business transfer or acquisition, where personal information may be transferred to the new entity

5. Retention of Personal Information:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations.

6. Your Rights:

You have the right to:

Access and update your personal information
Request the deletion of your personal information (subject to legal requirements)
Opt-out of receiving marketing communications
Withdraw consent for the use of your personal information

To exercise any of these rights or inquire about your personal information, please contact us using the contact details provided in this privacy policy.

7. Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

8. Updates to the Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated privacy policy will be posted on our website, and the revised date will be indicated at the top of the policy.